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Founded by pet owners that wanted to create a simple pet insurance plan with fewer hurdles, Figo Pet Insurance has quickly grown into one of the most popular plans on the market. Figo offers one simple plan, reimbursement options of up to 100%, and added perks like the Figo Pet Cloud, where you can store digital records, chat with a vet, or find pet-friendly places in your area.
Like all pet insurance, Figo has its pros and cons. Here’s an in-depth review to help you decide if it’s the right plan for your pet.
Pros And Cons Of Figo Pet Insurance
Pros
- One simple plan: Figo offers one simple plan with a wide range of coverage to take the guesswork out of pet insurance.
- Wellness add-ons: Wellness and other optional add-ons are offered under Figo’s “Power-up” program to customize your plan.
- Short accident waiting period: Figo only requires a 1-day waiting period for accident coverage. This is one of the shortest available on the market.
- Figo Pet Cloud: A digital lifeline for pet owners, the Figo Pet Cloud offers digital storage of your pet’s records, access to 24/7 pet telehealth, and connects owners with pet-friendly places in their city.
Cons
- Extended waiting period for orthopedic conditions: Figo has a 6-month waiting period for orthopedic conditions.
- Exam fees are not covered in the base plan: Figo does not cover veterinary examination fees in their base plan. It is only offered as an add-on.
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Figo Pet Insurance Plans
Figo only offers one plan but it is considered one of the most comprehensive plans on the market. It covers a wide range of conditions and you have the option to add “power-ups” to increase your pet’s coverage.
The base plan covers accidents and injuries such as broken bones, hit-by-car incidents, broken teeth, toxic ingestions, wounds, and more. It also covers illnesses like cancer, diabetes, infections, and others. Hereditary and congenital conditions are also covered.
Covered costs include diagnostics, lab work, treatments, hospitalizations, surgeries, and more. As an added bonus, this plan also covers alternative therapies not offered by all pet insurance. Alternative therapies may include acupuncture, hydrotherapy, laser therapy, herbal medicine, and more.
Figo Power-ups
Power-ups are Figo’s optional add-ons. You can choose to add on coverage for the following:
Wellness Power-up
Covers preventative care items such as wellness exams, vaccines, spays and neuters, dental cleanings, parasite screening, routine blood work, and more.
Veterinary Exam Power-up
Covers fees for veterinary exams (including specialists) that are not covered in the base plan.
Extra Care Power-up
Covers all sorts of extras not traditionally covered by pet insurance such as boarding, end-of-life care, lost pet services, legal fees for property damage by your pet, and more.
State Availability
Figo Pet Insurance is available in all 50 US states and the District of Columbia. Residents of California and Maine may have slight differences in their policies.
What Doesn’t Figo Pet Insurance Cover?
Like all pet insurance plans, Figo has exclusions:
- Preexisting conditions: Any medical problems your pet had prior to enrollment.
- Illnesses or injuries during the waiting period: Similar to preexisting conditions, any illness or injury sustained during the waiting period will be excluded from coverage.
- Experimental treatments: Any treatments that are considered investigational, experimental, or beyond the standard scope of care in veterinary medicine like non-FDA approved medications or clinical trial treatments.
- Breeding costs: Any veterinary expenses related to breeding your pet such as ultrasounds, c-sections, and birthing care.
Figo Waiting Periods For Coverage
Pet insurance coverage doesn’t kick in until after a specific period of time. This is known as the waiting period.
Waiting periods for Figo are:
- 1 day for accidents
- 14 days for illnesses
- 6 months for orthopedic conditions
For comparison, Figo’s 1-day accident waiting period is excellent! Most other companies have a 2 to 5-day waiting period for accidents (some even longer).
Figo’s 6-month waiting period for orthopedic conditions is longer than some plans on the market but shorter than others. Orthopedic waiting periods across the pet insurance market can range from 14 days to 12 months.
Figo Pet Insurance Costs
Like all pet insurance, your monthly premium for a Figo plan will vary based on several factors including your pet’s age, breed, sex, and location.
Here’s a breakdown from one study on pet insurance quotes for Dallas, a populated Texas city.
| Figo | Base Plan Accident + Illness | Base Plan + Wellness Power-up |
|---|---|---|
| Labrador Retriever | ||
| 8-week-old puppy | $47.41 | $80.21 |
| 5-year-old | $61.60 | $97.30 |
| Senior | $103.09 | $147.26 |
| French Bulldog | ||
| 8-week-old puppy | $65.08 | $101.49 |
| 5-year-old | $84.57 | $124.96 |
| Senior | $115.07 | $161.68 |
| Golden Retriever | ||
| 8-week-old puppy | $42.24 | $73.98 |
| 5-year-old | $54.89 | $89.22 |
| Senior | $91.85 | $133.72 |
| German Shepherd | ||
| 8-week-old puppy | $45.38 | $77.76 |
| 5-year-old | $58.96 | $94.12 |
| Senior | $80.23 | $119.73 |
| Poodle | ||
| 8-week-old puppy | $26.81 | $55.40 |
| 5-year-old | $34.84 | $65.07 |
| Senior | $58.28 | $93.30 |
| Exotic Shorthair Cat | ||
| 8-week-old kitten | $22.92 | $50.72 |
| 5-year-old | $25.08 | $53.32 |
| Senior | $53.56 | $87.61 |
Other Factors Determining Cost
Figo offers customizable coverage with multiple options for choosing your annual coverage limit, deductible, and reimbursement rate.
Annual Limit
This is the most your pet insurance will reimburse you for the year. Once you reach your annual limit, you’ll pay out-of-pocket for any remaining vet bills until your renewal date. The higher the annual limit, the higher your monthly premiums can be.
Figo offers the following annual limit options:
- $5,000
- $10,000
- Unlimited
Deductible
This is the amount you must pay out-of-pocket for your pet’s veterinary expenses before you are eligible for reimbursements.
Figo offers the following deductible options:
- $100
- $250
- $500
- $750
Reimbursement
This is the percentage of your veterinary bills the insurance will pay after the deductible has been met.
Figo offers the following reimbursement options:
- 70%
- 80%
- 90%
- 100%
Possible Discounts
Figo does offer discounts however, they vary by state. Contact a Figo representative or complete an online quote to see what discounts you may be eligible for.
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Frequently Asked Questions (FAQs)
Does Figo offer a wellness plan?
Figo offers the Wellness Power-up, an add-on that covers annual exams, vaccines, spay and neuter procedures, dental cleanings, parasite screening, blood work, and more.
Does Figo cover preexisting conditions?
Like all pet insurance, Figo does not cover preexisting conditions. A medical records review and/or vet exam may be required in order to activate your policy.
Does Figo cover dental cleaning?
Figo covers routine dental cleanings under the Wellness Power-up. Advanced cleanings needed for periodontal treatment are covered in the base plan.
Does Figo have any coverage limits?
Policyholders have their choice of annual coverage limit, they can choose between $5,000, $10,000, or unlimited.
How do I file a claim with Figo?
Figo offers a fast, digital claims service through its Pet Cloud app by uploading a photo of your pet’s invoice and requesting records from your vet. Paper claims can also be sent via email or fax if preferred.
How long does it take Figo to pay out?
Most Figo claims are processed within 7 to 10 days, however, it can take up to 30 days. Policyholders with direct deposit will receive their electronic payment within 3 to 5 days after approval. Those awaiting checks will typically receive them 7 to 10 days after approval.
How do I cancel a policy from Figo?
Figo requires all cancellation requests to be in writing by emailing their support team. Once the email is sent, a Figo representative will reach out with further instructions to complete the cancellation.
Does Figo cover spaying or neutering?
Figo only covers spaying or neutering under the optional Wellness Power-up.
Does Figo cover euthanasia?
Euthanasia is covered by Figo if recommended by your veterinarian for a covered condition.
Does Figo cover hip dysplasia?
Hip dysplasia is covered after a 6-month waiting period (for new policies only) as long as there were no symptoms of the condition prior to the beginning of coverage (preexisting condition).
Is Figo accepted by every vet?
Figo’s pet insurance plans operate based on a reimbursement model so there are no in-network or out-of-network vets to worry about. Your pet can be treated by any licensed veterinarian and their covered medical costs will be reimbursed.
Does Figo pay the vet directly?
Figo does not offer a direct-to-vet payment option. It operates strictly on a reimbursement model. You’ll pay your pet’s medical bill upfront, file a claim, and receive reimbursement from Figo.
Find out more
- Pet Insurance with No Waiting Period – Pet Insurance policies with no waiting periods.
- Does Pet Insurance Cover Cancer? – Understanding cancer coverage.
- Pet Insurance Worth It? – Is pet care coverage cost-effective?
- Healthy Paws Pet Insurance Review – Comparing Healthy Paws’ offerings with Figo.
- Pets Best Review – Evaluating Pets Best against Figo’s services.
- Spot Review – Spot’s coverage in comparison to Figo.
- Embrace Review – Embrace’s plans contrasted with Figo’s.
- Fetch by The Dodo Review – Fetch’s unique offerings versus Figo’s plans.
